Frequently Asked Questions

Q: What is data recovery?

Data recovery refers to a broad range of technologies, methodologies and processes for extracting digital data from compromised, damaged or inaccessible magnetic or optical media.

Q: From what sources or media can lost data be recovered?

We can recover data from almost all servers, hard drives, removable media, tape backup archives, applications and databases, including but not limited to the following:

Server Recovery


Hard Drive Recovery

IDE, SCSI, SATA, USB, and FireWire internal and portable hard drives from manufacturers such as Western Digital, Maxtor, Seagate, Hitachi, others

Removable Media Recovery

CDs/DVDs, floppy disks, flash media, USB drives, CompactFlash/SmartMedia, digital media cards

Tape Backup Recovery

DLT/DLTape, LTO Ultrium, DAT/DDS, and more, including legacy drives and tapes

Application & Database Recovery

SQL Server, Oracle, Access, Microsoft Office, Exchange/Outlook

Q: What causes data loss?

The two largest contributing factors to data loss are computer hardware malfunctions and human error. Others include software corruption, computer viruses, and natural and man-made disasters such as fire, flood and sabotage.

Q: How can data loss be prevented?

Backup. Backup. Backup.

  • Stop, take a deep breath and call NOW!


    We know that losing your data can be a personal, career, and organizational disaster. We're here to help!
  • 3 Options to Recover Your Data:

    Call us for a free consultation.


    Download our Authorization Form and send it with your drive.

  • No Recovery, No Recovery Fee!

    We don't collect on failure.

    We collect on successful recoveries!